Empathy has become one of those leadership buzz words, right next to vulnerability, trust, and compassion. All wonderful qualities, but what do they mean and what does it actually look like in the workplace? Weeks ago, I was listening to a client revisit her on-going frustrations with a co-worker. A few of her sentences began […]
So, what does every team need more of each day? In a word. Trust. Regardless of how healthy or unhealthy your team is, trust is that secret element that not only must be earned but must be continually created and fostered. Often I hear leaders say… Why do they keep making the same mistakes? I am […]
Let’s be honest. Delegating is hard. Why have someone else do the work, when you know you can execute it – just how YOU want it, with no errors, no mistakes, and in your own perfect way. So why delegate ever? Why let go of all your responsibilities? Because we know better! Our own experience […]
Conflict. I know it’s scary, overwhelming, and anxiety causing. I know it can be messy, awkward, and probably trigger your flight or fight mode. So how do we handle those big elephants in the room? How do we engage each other in these hard conversations? Well, what if we started by calling a spade a […]
As you become aware of the culture of feedback within your team, you may be identifying what is working and what is not. Diving in deeper I want to give you a few quick, action tasks to increase effective communication with your team. 3 C’s in Your Culture of Engaging Feedback Consistent Formal Coaching Reviews No one wants to […]
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